TIBCO Runtime Agent (TRA) Installation stops without any error on Windows .

TIBCO Runtime Agent (TRA) Installation stops without any error on Windows .

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Article ID: KB0086146

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Updated On:

Products Versions
TIBCO Runtime Agent (TRA) -
Not Applicable -

Description

Resolution:
Abstract
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TRA installation hangs.

Description:
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Unable to install TIBCO runtime agent 5.x on Windows. The installation starts normally but hangs in the middle without generating any errors. When checked from the task manager, the installation processes is running in the background but no installation happens.


Symptoms:
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NA


Cause:
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One possible cause is the ssoshell process running in the background stops activity of the installer.


Resolution:
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Killing the ssoshell process which stops single sign on addressed this issue.


Issue/Introduction

TIBCO Runtime Agent (TRA) Installation stops without any error on Windows .