Exception while loading RuleBases From File in hawkdisplay. .

Exception while loading RuleBases From File in hawkdisplay. .

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Article ID: KB0086256

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Updated On:

Products Versions
TIBCO Hawk -
Not Applicable -

Description

Description:

Start Hawk Display-> select an Agent,Get Configuration->RuleBases. In the list of RuleBases, select File->Load From File. The following exception is thrown:

"Exception in thread "AWT-EventQueue-0" java.lang.RuntimeException: java.io.IOException: Could not get shell folder ID list"

Symptoms:
Using an external JRE lower than version 6u18(b04) with hawkdisplay/hawkagent.
Cause:
This is a known Java defect, bug ID: 6544857

Issue/Introduction

Exception while loading RuleBases From File in hawkdisplay. .

Resolution

Solution is to change to a JRE later than version 6u18(b04) or use the TIBCO bundled JRE. 

Additional Information

http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6544857