When trying to update configuration settings in the BusinessConnect GUI, the following error is seen:"Item checked out (locked) by another user".
Article ID: KB0089524
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect | - |
| Not Applicable | - |
Description
Resolution:
Description:
============
BusinessConnect throws the error "Getting item check out(locked) by another user" in the Administrator console.
Environment:
==========
BusinessConnect all versions.
Cause:
=====
This issue occurs when multiple users try to gain access to the Administrator console to alter BusinessConnect settings.
Resolution:
=========
In most cases, having the other user logout will resolve the issue. If this does not resolve the issue, the Admininstrator and Hawk Agent need to be restarted.
Description:
============
BusinessConnect throws the error "Getting item check out(locked) by another user" in the Administrator console.
Environment:
==========
BusinessConnect all versions.
Cause:
=====
This issue occurs when multiple users try to gain access to the Administrator console to alter BusinessConnect settings.
Resolution:
=========
In most cases, having the other user logout will resolve the issue. If this does not resolve the issue, the Admininstrator and Hawk Agent need to be restarted.
Issue/Introduction
When trying to update configuration settings in the BusinessConnect GUI, the following error is seen:"Item checked out (locked) by another user".
Feedback
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