Resolution:
Description:
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BusinessConnect throws the error "Getting item check out(locked) by another user" in the Administrator console.

Environment:
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BusinessConnect all versions.

Cause:
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This issue occurs when multiple users try to gain access to the Administrator console to alter BusinessConnect settings.


Resolution:
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In most cases, having the other user logout will resolve the issue.  If this does not resolve the issue, the Admininstrator and Hawk Agent need to be restarted.