Support Policy for TIBCO BusinessWorks 5.6.x.
Article ID: KB0094606
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix BusinessWorks | - |
| Not Applicable | - |
Description
Description:
July 31, 2011
TIBCO is officially ending support for release 5.6.x of TIBCO BusinessWorks. This action will take effect on January 31, 2013. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Service Requests on 5.6.x will no longer be accepted after January 31, 2013. Service Requests under investigation for the releases being retired will be closed as of the retirement date, January 31, 2013.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
For inquiries regarding purchasing Extended Support for TIBCO BusinessWorks 5.6.x, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).
Please contact TIBCO Support for any clarifications regarding this support policy.
July 31, 2011
TIBCO is officially ending support for release 5.6.x of TIBCO BusinessWorks. This action will take effect on January 31, 2013. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://download.tibco.com) for the most recent release when planning your upgrade.
During the next 18 months, Support will answer product questions, but enhancements and service pack releases will not be provided.
Service Requests on 5.6.x will no longer be accepted after January 31, 2013. Service Requests under investigation for the releases being retired will be closed as of the retirement date, January 31, 2013.
TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and existing hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.
For inquiries regarding purchasing Extended Support for TIBCO BusinessWorks 5.6.x, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO BusinessWorks 5.6.x.
Feedback
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