TIBCO Runtime Agent(TRA)/TIBCO Administrator Universal Installer Fails with "err.TIBINS202802 == ERROR: No product installation configuration files were located"during installation.

TIBCO Runtime Agent(TRA)/TIBCO Administrator Universal Installer Fails with "err.TIBINS202802 == ERROR: No product installation configuration files were located"during installation.

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Article ID: KB0094561

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Updated On:

Products Versions
TIBCO Runtime Agent (TRA) -
Not Applicable -

Description

Resolution:
Description:
============
Universal Installer Fails to startup. ERROR: No product installation configuration files were located.

Following entries in installer.log found under:
&ltUSER_HOME>\.TIBCO\install_MM-DD-YYYYY.hhmmss\tibco_universal_installer.&ltUSERNAME>_install.log
********************************************************
(MON DD, YYYY hh:mm:ss AM/PM), Install, com.tibco.installer.util.TIBCOInstaller, err.TIBINS202802: Error, tibco_universal_installer, WizardAction, ERROR: No product installation configuration files were located., Option selected = OK(0)
********************************************************

Environment:
===========
TIBCO Runtime Agent(TRA) 5.7.x ,
TIBCO Administrator 5.7.x,
All TIBCO products using Universal Installer
Operating Systems: Windows 7.
  

Symptoms:
=========
Universal Installer pop-up error "err.TIBINS202802"

Cause:
======
Issue is caused due to Universal Installer not being able to find installation configuration files in same directory.

Resolution:
===========
Unzip TIBCO Runtime Agent(TRA)/TIBCO Administrator. Install zip files to a directory and invoke Universal Installer from that directory.

Issue/Introduction

TIBCO Runtime Agent(TRA)/TIBCO Administrator Universal Installer Fails with "err.TIBINS202802 == ERROR: No product installation configuration files were located"during installation.