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Article ID: KB0094163
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Description
Description:
TIBCO Adapter for Remedy v 5.2.0 now supports TRA 5.7.1 or higher 5.7.x, in addition to the currently supported TRA versions listed in the product documentation. The only TRA features supported by the adapter are those included in the documentation for TIBCO Adapter for Remedy.
Limitations and Restrictions:
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Please note that a Security Advisory was announced on February 1, 2011 for TRA 5.7.0 (http://www.tibco.com/services/support/advisories/), so Support for TRA 5.7.0 has not been added to TIBCO Adapter for Remedy v 5.2.0. For further inquiries about Support for TRA 5.7.0, please contact TIBCO Support.
For all platforms, TIBCO Adapter for Remedy v 5.2.0 is a 32-bit executable that can be run on 32-bit and 64-bit Platforms. On 32-bit Unix and Windows platforms, the 32-bit TRA executable should be used. On 64-bit Unix Platforms, either the 32-bit or 64-bit TRA executable can be used. On 64-bit Windows platforms, it is recommended that the 32-bit TRA executable be used unless the 32-bit adapter needs to run on the same Windows machine with the 64-bit TRA executable and other 64-bit TIBCO applications. In order to use TIBCO Adapter for Remedy v 5.2.0 with the 64-bit TRA executable, please follow the configuration steps below:
•SOL1-BT3Y0H - Configuring C++ TIBCO (R) Adapters to work with TIBCO Runtime Agent(TM) 5.7.1 and 5.7.2 (64-bit) for Windows.
•SOL1-DBPHEK - Configuring C++ TIBCO (R) Adapters (32-bit) to work with TIBCO Runtime Agent(TM) 5.7.3 and TIBCO Runtime Agent(TM) 5.7.4 (64-bit) for Windows.
Configuration Changes:
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Because DataDirect drivers are no longer shipped in TIBCO Runtime Agent 5.7.1, 5.7.2, 5.7.3, and 5.7.4, TIBCO Adapters should use vendor-supplied database drivers for design-time configuration and runtime implementation. Please refer to SOL1-BHBRDL for detailed configuration steps.
Known Issues:
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None
Issue/Introduction
TIBCO Adapter for Remedy v 5.2.0 now supports TRA 5.7.1 or higher 5.7.x