Description:
Description:
============
TIBCO Adapter(TM) for Remedy 5.2.2 crashed on Windows 2008 and Windows 7 if:
   o A subscription service was configured in the adapter configuration, and
   o A DELETE operation message was sent to the subscription service.

Environment:
===========
   o Microsoft Windows 2008
   o Microsoft Windows 2008 R2
   o Microsoft Windows 7
   o TIBCO Adapter(TM) for Remedy 5.2.2

Symptoms:
========
Adapter instance crashes when processing the message.

Cause:
=====
There is an unhandled exception returned by Remedy API library.

Resolution:
==========
The issue has been addressed in TIBCO Adapter(TM) for Remedy 5.2.2 Hot Fix 1.

References:
==========
For detailed information about TIBCO Adapter(TM) for Remedy 5.2.2 Hot Fix 1, please refer to LBN1-CYRXW4.
Symptoms:

Cause:

TIBCO Adapter(TM) for Remedy 5.2.2 crashed on Windows Server 2008 and Windows 7 when deleting a record from the AR System.