Environment: ========== Applies to all the OS BC 6.X.X
Symptoms: ========= GS (Gateway server) fails to throw the "GatewayServer failed to ack idle bootstrap : RV timeout " exception.
Cause: ===== The RV deamon and service values under Business Connect -> configuration ->Component Settings -> Intercomponent Communication may be configured incorrectly or there may be a problem with RV communication itself.
Resolution: ========= Check the following:
The RV deamon and service values should be of the same values unless they are on a different network. In this case, the RVRD should be configured to route the messages between the Interior Server (IS) and the Gateway Server (GS).
Check that the values of the Gateway Server are reflected properly in the token which is used to start the GS . These parameters are set under Business Connect -> Gateway -> Gateway token. The RV parameters should be same as the parameters configured under Business Connect -> Configuration ->Component Settings -> Intercomponent Communication -> GS settings.
Check if there is a problem with RV communication itself between GS and IS by executing Tibrvlisten and Tibrvsend commands between GS and IS machines and vice versa.
Issue/Introduction
GatewayServer failed to ACK idle bootstrap : RV timeout