Unable to send message on Event Notification queue "Q_ECM_INTGR_CNE" in WebLogic application server.

Unable to send message on Event Notification queue "Q_ECM_INTGR_CNE" in WebLogic application server.

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Article ID: KB0088804

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Updated On:

Products Versions
TIBCO Collaborative Information Manager -
Not Applicable -

Description

Resolution:
Description:
============
After configuring the Change Event Notification in configurator, notification messages are not sent on Event Notification queue "Q_ECM_INTGR_CNE" while WebLogic application server is used. In the error logs, the following error is seen "java.lang.NoClassDefFoundError:
com/tibco/mdm/admin/notification/notifbeans/x10/NotificationEventDocument$Factory".

Weblogic app server is not able to get notifeventbean.jar in the classpath. The issue is not reproducible with other  application servers such as Jboss or WebSphere.

Environment:
===========
TIBCO Collaborative Information Manager (CIM) 8.2.1
WebLogic app server

Cause:
======
Weblogic app server is not able to load notifeventbean.jar in the classpath as in other application servers like Jboss, WebSphere, etc.

Resolution:
==========
Add notifeventbean.jar in the classpath and then try updating the ECM.ear\EML.war\META-INF\Manifest.MF to include the jar file. This will be addressed in CIM 8.2.1 1hotfix 0.

Note: If the customer is on hotfix 9 they will need to add CustomizeRecordUI.jar as mentioned above.

Issue/Introduction

Unable to send message on Event Notification queue "Q_ECM_INTGR_CNE" in WebLogic application server.