How to solve the issue that TIBCO ActiveMatrix(R) Adapter for Database 6.2.0 is failed to start up after being installed with TIBCO TRA 5.7.4.

How to solve the issue that TIBCO ActiveMatrix(R) Adapter for Database 6.2.0 is failed to start up after being installed with TIBCO TRA 5.7.4.

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Article ID: KB0091035

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Updated On:

Products Versions
TIBCO ActiveMatrix BusinessWorks Plug-in for Database -
Not Applicable -

Description

Resolution:
Description
=========
After installing TIBCO ActiveMatrix Adapter for Database 6.2.0 on TRA 5.7.4, the adapter can not start up successfully.

Symptoms:
=========
After installing ADB 6.2.0 on TRA 5.7.4, ADB adapter is failed to start up on Windows platform; and on Linux/UNIX platforms, it reports core dump error.
    
Environment
===========
TIBCO ActiveMatrix Adapter for Database 6.2.0
TIBCO TRA 5.7.4
All the adapter supported platforms except 32-bit Windows

Cause
==========
The root cause of the issue is that ADB Adapter 6.2.0 starts to use TIBCO Universal Installer, which includes the wrapper to launch TIBCO product. Universal Installer will check the timestamp of the ADB adapter executable file ‘adbagent(.exe)’ and compare that of the wrapper. If the timestamp of the wrapper is newer than that of the adapter, the installer will copy the wrapper to replace the executable file of ADB Adapter; TRA 5.7.4 ships with a wrapper in a newer timestamp than ADB Adapter 6.2.0. Thus causes this issue.

Resolution:
==========
Extract the adbagent(.exe) executable file from the adapter installation package, and copy it to &ltAdapter_HOME>/bin/ folder to replace the adapter executable file adbagent(.exe).

Issue/Introduction

How to solve the issue that TIBCO ActiveMatrix(R) Adapter for Database 6.2.0 is failed to start up after being installed with TIBCO TRA 5.7.4.