TIBCO Collaborative Information Manager (CIM) server crashes while workflow is in progress.

TIBCO Collaborative Information Manager (CIM) server crashes while workflow is in progress.

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Article ID: KB0091030

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Updated On:

Products Versions
TIBCO Collaborative Information Manager -
Not Applicable -

Description

Resolution:
Description:
==========
With certain activities in workflows (InitiateSubFlow, CreateWorkItem, RestartEvent) the application server crashes abruptly.

Environment:
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TIBCO Collaborative Information Manager (CIM) 8.2.1.

Symptoms:
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With certain activities in workflows (InitiateSubFlow, CreateWorkItem, RestartEvent) the application server crashes abruptly.

Cause:
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Java thred stack size needs to be increased.

Resolution:
==========
Java thred stack size needs to be increased, i.e. -Xss512k. Also for 64-bit Operating Systems, the recommended Java max and min heap size is -Xms4096m -Xmx4096m.

Issue/Introduction

TIBCO Collaborative Information Manager (CIM) server crashes while workflow is in progress.