TIBCO Administrator GUI is not accessible using Firefox 17

TIBCO Administrator GUI is not accessible using Firefox 17

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Article ID: KB0091078

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Updated On:

Products Versions
TIBCO Administrator -
Not Applicable -

Description

Resolution:
Description:
============
TIBCO Administrator GUI is not accessible and throws an error after upgrading to Firefox 17.

Environment:
===========
TIBCO Administrator 5.x
Firefox 17
  

Symptoms:
========
The following error is seen while accessing TIBCO Administrator GUI using Firefox 17:

The browser you are using is not compatible with TIBCO Administrator.

        Please use one of the following:

            Netscape Navigator 6.1 or higher
            Microsoft Internet Explorer 5.5 or higher
            Mozilla 1.7.1 or higher
            Mozilla Firefox


Cause:
=====

The issue is seen only with a specific version of Firefox (version 17).

Resolution:
==========

Upgrade the Firefox to version 17.0.1.

Issue/Introduction

TIBCO Administrator GUI is not accessible using Firefox 17