Description:

File Adapter throws the error, "error while loading shared libraries: libxerces-c.so.28", if SDK 5.7.0 is installed before installing FA 6.0.0 (bundled with SDK 5.6.1).

Symptoms:

When trying to start the file adapter tester, it fails with the error, "error while loading shared libraries: libxerces-c.so.28: cannot open shared object file: No such file or directory".

Cause:

If SDK 5.7.0 is installed before installing FA 6.0.0 (which is bundled with SDK 5.6.1), the file adapter throws the error, "error while loading shared libraries: libxerces-c.so.28: cannot open shared object file: No such file or directory". In this case, this error usually occurs if 'LD_LIBRARY_PATH' points to SDK version 5.7.0 or if SDK 5.7.0 is pointed at adfilesagent.tra file instead of pointing to SDK 5.6.1/5.6.2.

TIBCO Adapter for Files (FA) throws the following: "Error while loading shared libraries: libxerces-c.so.28" in the log file or the console, if SDK 5.7.0 is installed before installing FA 6.0.0 (bundled with SDK 5.6.1).

To resolve the error, you need to verify whether SDK 5.6.1/5.6.2 is pointed correctly to the 'adfilesagent.tra' file and to the environment variable LD_LIBRARY_PATH.