TIBCO BusinessEvents Monitoring and Management (BEMM) shows the IP-Adress instead of servername for the agent.

TIBCO BusinessEvents Monitoring and Management (BEMM) shows the IP-Adress instead of servername for the agent.

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Article ID: KB0091588

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Updated On:

Products Versions
TIBCO BusinessEvents Enterprise Edition -
Not Applicable -

Description

Resolution:
Description:
===========
TIBCO BusinessEvents Monitoring and Management (BEMM) shows the IP-Adress instead of servername for the agent.

Environment:
===========
TIBCO BusinessEvents 5x
All Operating Systems

Symptoms:
=========
BEMM shows IP address is browser client instead of the hostname. On startup of the agent a new record will be added to the list of agents with the hostname.

Cause:
======
Network name resolution. The hostname defined in the SiteTopology file does not match the IP-address or nslookup returns two hostnames for the same ip-address (configuration error).

To check the name resolution  execute:

nslookup &ltip-address>

Resolution:
========
Ask your Systemadministrator to update DNS configuration. The command nslookup &ltIP address> must return a single record only with the  configured hostname in SiteTopology file.

NOTE:
The node naming logic (displayed in BEMM server) is as following:

- ip-address is the key for a node
- get host name by ip-address
- if host name returned by ip-address matches the predefined hostname, then node name shows host name.
- if host name does match the predefined hostname, node name shows ip-address

Issue/Introduction

TIBCO BusinessEvents Monitoring and Management (BEMM) shows the IP-Adress instead of servername for the agent.