KPSA-3.7 swdc startup failure on redhat

KPSA-3.7 swdc startup failure on redhat

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Article ID: KB0091190

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Updated On:

Products Versions
TIBCO KPSA - Mobile -
Not Applicable -

Description

Resolution:
Description:
============
Design Center starts without error but the documentation HTTP server is not started.

Environment:
===========
Redhat Linux 5.x
TIBCO® KPSA - Mobile 3.7.0 or TIBCO® KPSA - Broadband 3.7.0

Symptoms:
========
No HTTP server listening on Documentation System Server Port, despite a successfull startup.

In dc/coordinator.stdout the following log:
Syntax error on line 53 of /opt/kabira/users/KPSA370/BUILD/dc/docsyssrv/httpd.conf:
Cannot load /opt/kabira/users/KPSA370/3rdparty/linux/apache/1.3.34_ssl1d_x86_64/libexec/libphp4.so into server: /opt/kabira/users/KPSA370/3rdparty/linux/apache/1.3.34_ssl1d_x86_64/libexec/libphp4.so: undefined symbol: pthread_key_create

Cause:
=====
This is a known issue for KPSA-3.7.0 that can occur depending on your Red Hat  version. It is linked to the libxml version bump that has been included in P.FWXCOMMON.

Resolution:
==========
This can be solved while using the attached wrapper script, and starting the design center as follows:

$ swdoc.sh swdc -c start

Attachments:
==========
swdoc.sh

Issue/Introduction

KPSA-3.7 swdc startup failure on redhat

Attachments

KPSA-3.7 swdc startup failure on redhat get_app