Errors while installing Fulfillment Catalog (FC) 2.0.0 Plug-In.
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Article ID: KB0089723
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Updated On:
Products
Versions
TIBCO Fulfillment Catalog
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Not Applicable
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Description
Resolution: Description: ============ When installing Fulfillment Catalog 2.0.0, during the TIBCO Collaborative Information manager (CIM) Plugin installation, many errors are thrown during the upgrade of the config file and the database.
Environment: =========== Fulfillment Catalog 2.0.0 Redhat Enterprise Linux 6.x
Symptoms: ======== Many ClassNotFoundException are logged during the installation of FC plugin in CIM.
Cause: ======
As described in the Installation Guide, running the accustomutil.sh after setting the environment variables documented is a mandatory step. However, ksh is not in the directory expected by accustomutil.sh.
Resolution: ========== After installing CIM and FC, but before running the configurator to install plugin, create a link from the ksh installation to the location expected by accustomutil.sh by:
login as root ln -s /bin/ksh /usr/bin/ksh run accustomutil.sh as described in the installation manual.
Issue/Introduction
Errors while installing Fulfillment Catalog (FC) 2.0.0 Plug-In.