Installation failure when attempting to install TIBCO ActiveMatrix 3.3.0 Design Time under an existing 3.2.0 TIBCO_HOME directory.

Installation failure when attempting to install TIBCO ActiveMatrix 3.3.0 Design Time under an existing 3.2.0 TIBCO_HOME directory.

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Article ID: KB0086962

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Updated On: 01-14-2017

Products Versions
TIBCO ActiveMatrix Service Grid -
Not Applicable -

Description

Description:
When installing TIBCO ActiveMatrix ("AMX") 3.3.0 under an existing 3.2.0 TIBCO_HOME, the installation fails with the stack trace shown in the Symptoms section.

Symptoms:
   [echo]             Installing features...
…..
     [java] Uninstalling com.tibco.amf.implementationtype.spring.cheatsheet.feature.feature.group 1.2.0.002.
     [java] Uninstalling com.tibco.amx.it.mediation.tools.feature.feature.group 3.4.0.006.
     [java] Cannot complete the install because of a conflicting dependency.
     [java]  Software being installed: TIBCO ActiveMatrix Service Bus Tools Feature 3.5.0.001 (com.tibco.amx.it.mediation.tools.feature.feature.group 3.5.0.001)
     [java]  Software currently installed: TIBCO ActiveMatrix Mediation Implementation Type Model Feature 3.4.1.001 (com.tibco.amx.it.mediation.model.feature.eclipse.feature.group 3.4.1.001)
     [java]  Only one of the following can be installed at once:
     [java]   TIBCO ActiveMatrix Custom Mediation Task Model Plug-in 3.4.0.002 (com.tibco.amx.it.cmt.model.eclipse 3.4.0.002)
     [java]   TIBCO ActiveMatrix Custom Mediation Task Model Plug-in 3.5.0.001 (com.tibco.amx.it.cmt.model.eclipse 3.5.0.001)
     [java]  Cannot satisfy dependency:
     [java]   From: TIBCO ActiveMatrix Mediation Implementation Type Model Feature 3.4.1.001 (com.tibco.amx.it.mediation.model.feature.eclipse.feature.group 3.4.1.001)
     [java]   To: com.tibco.amx.it.cmt.model.eclipse [3.4.0.002]
     [java]  Cannot satisfy dependency:
     [java]   From: TIBCO ActiveMatrix Mediation Implementation Type Model Feature 3.5.0.002 (com.tibco.amx.it.mediation.model.feature.eclipse.feature.group 3.5.0.002)
     [java]   To: com.tibco.amx.it.cmt.model.eclipse [3.5.0.001]
     [java]  Cannot satisfy dependency:
     [java]   From: TIBCO ActiveMatrix Service Bus Tools Feature 3.5.0.001 (com.tibco.amx.it.mediation.tools.feature.feature.group 3.5.0.001)
     [java]   To: com.tibco.amx.it.mediation.model.feature.eclipse.feature.group [3.5.0,4.0.0)
     [java] Application failed, log file location: E:\AMX\320\amsg320\tools\p2director\eclipse\configuration\1382353068212.log
     [java] Installation failed.
     [java]

BUILD FAILED
E:\AMX\320\amsg320\tools\p2scripts\build.xml:864: Java returned: 13
Cause:
The problem is seen when attempting to upgrade the "Design Time" profile, which is not a supported. In the Installation Guide (Filename:TIB_amsg_3.3.0_installation.pdf), it explicitly states,

"Before you start installation, you must make sure your environment meets the installation requirements, and you must perform pre-installation tasks. You cannot install TIBCO Business Studio 3.3.0 on an earlier version of ActiveMatrix."

Issue/Introduction

Installation failure when attempting to install TIBCO ActiveMatrix 3.3.0 Design Time under an existing 3.2.0 TIBCO_HOME directory.

Resolution

To upgrade the Design Time profile, the user needs to install it in a new TIBCO_HOME.