TIBCO InConcert PC GUI on Windows 7 either dies or the program is reported by Windows as having stopped responding.
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Article ID: KB0087552
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Updated On:
Products
Versions
TIBCO InConcert
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Not Applicable
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Description
Resolution: Description: ========= When trying to log on to the InConcert server with the PC GUI it either dies or it is reported by Windows as having stopped responding. See attached document (Filename: PCGUIHasStopped.jpg) which shows a screen shot of full message.
Environment: ========= Windows 7
Symptoms: ========= The most likely response is the attached resolution screen shot but you may get a message that reads,
"The error occurred in the program named: frmwrk.exe, version 0.0.0.0, timestamp 0x4cd823b1 , The error occurred in the module named: unknown, version 0.0.0.0, timestamp 0x00000000 Exception code: 0xc0000005 Error dislocation: 0x52c34f47 Process-ID: 0x1b4 Program start time: 0x01ce039c4e7b2b4c Path to program: Q:\tibco\InConcert\icapps\pcgui\Bin\frmwrk.exe Path to module: unknown Report-ID: 8ee5ef44-6f8f-11e2-8e64-ac162d00a9ce"
Cause: ========= Not having "tcp:" prefixing the IC_TIBRV_DAEMON setting. The TIBRV settings are filled using the icsetup.exe program and stored in the InConcert.ini file. An example of a correct setting is IC_TIBRV_DAEMON=tcp:guy-T400.na.tibco.com:7500 when a remote Rendezvous daemon is used.
The PC GUI will only die when the 'tcp' prefix is missing from a remote Rendezvous daemon setting but best practice is always to prefix the setting with 'tcp'.
Resolution: ========= Prefix the IC_TIBRV_DAEMON setting with "tcp:".
Issue/Introduction
TIBCO InConcert PC GUI on Windows 7 either dies or the program is reported by Windows as having stopped responding.
Attachments
TIBCO InConcert PC GUI on Windows 7 either dies or the program is reported by Windows as having stopped responding.
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