BusinessConnect Interior Server can not be restarted after a crash.

BusinessConnect Interior Server can not be restarted after a crash.

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Article ID: KB0088107

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Updated On:

Products Versions
TIBCO BusinessConnect -
Not Applicable -

Description

Resolution:
Description
==========
After a BusinessConnect Interior Server engine crash. The engine refuses to start and the following error occurs:

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x0000003281071b9d, pid=20405, tid=47037395376448

The generated hserr file has this information in it.

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x0000003281071b9d, pid=20405, tid=47037395376448
#
# JRE version: 6.0_22-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (17.1-b03 mixed mode linux-amd64 )
# Problematic frame:
# C  [libc.so.6+0x71b9d]
#

Environment
===========
TIBCO BusinessConnect 6.X.X

Cause
===========
Corrupt checkpoint information has been saved.

Resolution
===========
Clear out the checkpoints and clean out the shared directory, then restart.

Issue/Introduction

BusinessConnect Interior Server can not be restarted after a crash.