The BusinessConnect (BC) Gateway Server (GS) fails to start with Idle bootstrap error: Error:[2014-01-17 18:21:25,863(ERROR)]GatewayServer com.tibco.ax.gs.runtime.GatewayRuntimeException: Idle bootstrap failed.at com.tibco.ax.gs.run

The BusinessConnect (BC) Gateway Server (GS) fails to start with Idle bootstrap error: Error:[2014-01-17 18:21:25,863(ERROR)]GatewayServer com.tibco.ax.gs.runtime.GatewayRuntimeException: Idle bootstrap failed.at com.tibco.ax.gs.run

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Article ID: KB0082371

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Updated On:

Products Versions
TIBCO BusinessConnect 6.X.X

Description

The BusinessConnect (BC) Gateway Server (GS) fails to start with Idle bootstrap error:

Error:
[2014-01-17 18:21:25,863(ERROR)]GatewayServer com.tibco.ax.gs.runtime.GatewayRuntimeException: Idle bootstrap failed.
        at com.tibco.ax.gs.runtime.GatewayServer.idleBootStrap(GatewayServer.java:267)
        at com.tibco.ax.gs.runtime.GatewayServer.init(GatewayServer.java:114)
        at com.tibco.ax.gs.runtime.GatewayServer.<init>(GatewayServer.java:81)
        at com.tibco.ax.gs.runtime.GatewayServer.Startup(GatewayServer.java:618)
Caused by: com.tibco.ax.gs.runtime.GatewayRuntimeException: RV timeout after 60 seconds.
        at com.tibco.ax.gs.runtime.impl.GSBootstrapUtil.sendDmzMshRequest(GSBootstrapUtil.java:371)
        at com.tibco.ax.gs.runtime.GatewayServer.idleBootStrap(GatewayServer.java:255)

 

Issue/Introduction

The BusinessConnect (BC) Gateway Server (GS) fails to start with Idle bootstrap error: Error:[2014-01-17 18:21:25,863(ERROR)]GatewayServer com.tibco.ax.gs.runtime.GatewayRuntimeException: Idle bootstrap failed.at com.tibco.ax.gs.runtime.GatewayServer.idleBootStrap(GatewayServer.java:267)at com.tibco.ax.gs.runtime.GatewayServer.init(GatewayServer.java:114)at com.tibco.ax.gs.runtime.GatewayServer.;init;(GatewayServer.java:81)at com.tibco.ax.gs.runtime.GatewayServer.Startup(GatewayServer.java:618)Caused by: com.tibco.ax.gs.runtime.GatewayRuntimeException: RV timeout after 60 seconds.at com.tibco.ax.gs.runtime.impl.GSBootstrapUtil.sendDmzMshRequest(GSBootstrapUtil.java:371)at com.tibco.ax.gs.runtime.GatewayServer.idleBootStrap(GatewayServer.java:255)

Environment

Product: TIBCO BusinessConnect Version: 6.X.X OS: All --------------------

Resolution

To resolve this issue, first make sure that the Rendezvous (RV) Intercomponent Settings are configured correctly. Also, make sure via tibrvsend and tibrvlisten, that RV traffic succeeds between the two servers.

If RV traffic is OK then the RV timeout delay (default 60 seconds) may need to be extended.  This may be required if the BC configuration has a larger number of configured users or BusinessAgreements.  You can change the delay by adding the following property to the gsengine.tra file:

java.property.gs.dmzrv.timeout=secs value

Be sure to restart the GS from the command line after updating this value.

Additional Information

BusinessConnect Interior Server Administration Guide, BusinessConnect Gateway Server Administration Guide