TsmMethodSubscriber failure caused by invalid method name.
Article ID: KB0088753
Updated On:
| Products | Versions |
|---|---|
| TIBCO Administrator | - |
| Not Applicable | - |
Description
Description:
Machine status in TIBCO Administrator GUI is green OK, but detailed inforamtion like CPU, Memory, Disk is not dispalyed.
Symptoms:
Cause:
This is caused by incorrect microagent method localization.
Machine status in TIBCO Administrator GUI is green OK, but detailed inforamtion like CPU, Memory, Disk is not dispalyed.
Symptoms:
Machine status in TIBCO Administrator GUI is green OK, but detailed inforamtion like CPU, Memory, Disk is not diplayed.
And TsmMethodSubscriber failure caused by invalid method name can be observed in log file tsm.log.
============
<----- tsm.log -----
2014 Feb 06 09:18:40:203 GMT 1 tsm Error [] [TRA-000303] Method subscription on Agent "sasv0277" MicroAgent "sasv0277" method "COM.TIBCO.hawk.hma.Performance" failed because of Processore.
2014 Feb 06 09:18:40:204 GMT 1 tsm Error [] [TRA-002018] TsmMethodSubscriber (Performance:Processor) failed: Invalid method. COM.TIBCO.hawk.talon.MicroAgentException: Invalid method at COM.TIBCO.hawk.agent.mafactories.AmiTibrvMicroAgent.startSubscription(AmiTibrvMicroAgent.java:658) at COM.TIBCO.hawk.agent.macollection.MicroAgent.subscribe(MicroAgent.java:262)...
2014 Feb 06 09:18:40:206 GMT 1 tsm Error [] [TRA-000303] Method subscription on Agent "sasv0277" MicroAgent "sasv0277" method "COM.TIBCO.hawk.hma.Performance" failed because of Disco logico.
2014 Feb 06 09:18:40:206 GMT 1 tsm Error [] [TRA-002019] TsmMethodSubscriber (Performance:LogicalDisk) failed: Invalid method. COM.TIBCO.hawk.talon.MicroAgentException: Invalid method at COM.TIBCO.hawk.agent.mafactories.AmiTibrvMicroAgent.startSubscription(AmiTibrvMicroAgent.java:658) at COM.TIBCO.hawk.agent.macollection.MicroAgent.subscribe(MicroAgent.java:262) ...
----->
Cause:
This is caused by incorrect microagent method localization.
Issue/Introduction
TsmMethodSubscriber failure caused by invalid method name.
Resolution
Add the following to $TIBCO_TRA_DOMAIN_HOME/domainname/hawkagent_domainname.tra, and restart the Hawk agent.
java.property.user.language=
java.property.user.country=
On Windows platforms, the Hawk agent NT service needs to be updated with the following command if the Hawk Agent runs as a Windows NT service. Command to update Hawk Agent NT service:
hawkagent_domainname.exe --update
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