Known Issue in TIBCO Fulfillment Order Management 2.0.x

Known Issue in TIBCO Fulfillment Order Management 2.0.x

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Article ID: KB0089355

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Updated On:

Products Versions
TIBCO Fulfillment Order Management -
Not Applicable -

Description

Description:
Under stress circumstances, a few orders remain blocked in execution status without any apparent reason.

Logs do not show any errors or exceptions that could explain this behavior. Similar orders are completed successfully.

A temporary workaround is to disable the Orchestrator BE L1 cache as described in the following KB article: 39856 Pending Orders in Execution Status with no obvious error.

Issue/Introduction

Known Issue in TIBCO Fulfillment Order Management 2.0.x

Additional Information