Known Issue in TIBCO Fulfillment Order Management 2.0.x
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Article ID: KB0089355
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Updated On:
Products
Versions
TIBCO Fulfillment Order Management
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Not Applicable
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Description
Description: Under stress circumstances, a few orders remain blocked in execution status without any apparent reason.
Logs do not show any errors or exceptions that could explain this behavior. Similar orders are completed successfully.
A temporary workaround is to disable the Orchestrator BE L1 cache as described in the following KB article: 39856 Pending Orders in Execution Status with no obvious error.
Issue/Introduction
Known Issue in TIBCO Fulfillment Order Management 2.0.x