When clicking on Inbox in MDM UI a JAV-8001 error is displayed.

When clicking on Inbox in MDM UI a JAV-8001 error is displayed.

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Article ID: KB0089343

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Updated On:

Products Versions
TIBCO Collaborative Information Manager -
Not Applicable -

Description

Description:

After logging into MDM and clicking on Inbox, the following error displays on the screen:

JAV-8001: Unexpected error. Class: 'com.tibco.mdm.ui.workflow.engine.workitem.WorkListHandlerServlet' and method name: 'list'. Additional information: java.lang.NullPointerException.


Symptoms:

There are two symptoms of this issue:

1). When clicking on "Inbox":

JAV-8001: Unexpected error. Class: 'com.tibco.mdm.ui.workflow.engine.workitem.WorkListHandlerServlet' and method name: 'list'. Additional information: java.lang.NullPointerException

2). When trying to create a new user or role:

Code: XMLDOCUMENT: java.lang.NullPointerException


Cause:

The issue was caused by the following entry missed in standalone.xml:

<in-vm-remote-interface-invocation pass-by-value="false"/>

Issue/Introduction

When clicking on Inbox in MDM UI a JAV-8001 error is displayed.

Resolution

In standalone.xml, go to <subsystem xmlns="urn:jboss:domain:ejb3:1.2"> section, and add the following line at the end of the section:

<in-vm-remote-interface-invocation pass-by-value="false"/>
 

Then restart JBoss.

Additional Information

Page 149 on MDM 8.3.1 Installation and Configuration Guide.