Symptoms: Unable login to the EMS server using the admin account.
Cause: Admin password forgotten.
Issue/Introduction
Resetting the admin password.
Resolution
1). Edit the conf file ‘users.conf’
and delete the password for admin as
shown below:
admin::"Administrator"
2). Save and
close the conf file.
3). Restart the EMS server to
pick up the changes made by manually editing the conf files. The data in these
files are read at start-up by the EMS server.
4). Restart the administration tool
and login as admin with a null password.
5). Use the set password command to
set new password: set password admin xxxxx
Where xxxxx is the chosen
password
6). Restart the administration tool and login as admin with the new password.