Resource Editor fails to load.

Resource Editor fails to load.

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Article ID: KB0089234

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Updated On:

Products Versions
TIBCO BPM Enterprise (formerly TIBCO ActiveMatrix BPM) -
Not Applicable -

Description

Description:
When trying to assign resources in TIBCO ActiveMatrix Workspace, the Resource Editor window never completes loading and times out.

Symptoms:
When assigning a Resource to a setting, the Resource Editor window never completes "Loading Data" and hangs.

Cause:
There are three settings, that if are met, will cause the data loading to hang and not complete.

1).  The LDAP Container must be set to relate to specific Organizations.

2).  Users must be restricted from an Organization that is currently listed.

3).  The Resource Editor must be set to display in List format (default is Tree format).


Resolution

To get around this issue, select Tree Format if you are restricting users from currently configured Organizations, or set the LDAP Container to use specific Organizations.
JIRA WS-1482 addresses this in 3.0

Issue/Introduction

Resource Editor fails to load.