EMS server LDAP authentication fails.

EMS server LDAP authentication fails.

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Article ID: KB0089503

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Updated On:

Products Versions
TIBCO Enterprise Message Service -
Not Applicable -

Description

Description:
The EMS server failed to authenticate users against LDAP. Checking the network capture, there was no binding request for such users.

Issue/Introduction

EMS server LDAP authentication fails.

Resolution

Add the ldap_operation_timeout parameter in the EMS main conf file which was introduced in version EMS 5.0 . It can be set to the number of seconds to wait for an LDAP bind or search operation.  If that time is exceeded, the EMS server closes the LDAP connection and fails the operation.  During the next operation, the EMS server will create a new LDAP connection. This can help  clean up the erroneous underline LDAP connection between the EMS and LDAP server. 

Example: "ldap_operation_timeout=3"  ( 3 seconds or other value depending how fast the network connection is between the LDAP and EMS server.)