Unable to receive message from Trading Community Management using the “Send Message to …” hyperlink.
Article ID: KB0089288
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect Trading Community Management | - |
| Not Applicable | - |
Description
Description:
When using the "Send message" hyperlink, no message is emailed.
Symptoms:
When clicking the "send message . . . " icon on the trading partner screen, no email is generated. No error message appears in the BusinessConnect_InteriorServer.log file.
Cause:
When
trading partner invokes the “Send message ” function, BusinessConnect saves the message in the BC database. It does not generate an email. The message should be shown in the Administrator under the menu item:
“/BusinessConnect/Partner
Management/Dashboard”. The user can then see all messages sent from
the trading partner.
Resolution
The messages can be accessed from this screen: Administrator>BusinessConnect>Partner Management>Dashboard.
Issue/Introduction
Unable to receive message from Trading Community Management using the “Send Message to …” hyperlink.
Additional Information
BusinessConnect Trading Community Management User's Guide.
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