Installed software list is not showing in TIBCO Administrator.
Article ID: KB0085512
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessEvents Enterprise Edition | - |
| Not Applicable | - |
Description
Resolution:
This issue happens when using TIBCO Administrator with a lower version of TRA. The following steps are to be used as workaround.
2). Remove all of the older BE version XML files (BE 5.1.1 ) including the add on components(dbconcepts,decisionmanager ,views, etc.) as well as those from the _installInfo folder in TIBCO home.
3). Make sure you have the latest installed files and add-on's (you can verify by latest date) in your _installInfo folder.
This issue happens when using TIBCO Administrator with a lower version of TRA. The following steps are to be used as workaround.
After installing/upgrading the TIBCO BE software:
1). Make a backup of the _installInfo folder in TIBCO HOME.
1). Make a backup of the _installInfo folder in TIBCO HOME.
2). Remove all of the older BE version XML files (BE 5.1.1 ) including the add on components(dbconcepts,decisionmanager ,views, etc.) as well as those from the _installInfo folder in TIBCO home.
3). Make sure you have the latest installed files and add-on's (you can verify by latest date) in your _installInfo folder.
4). Restart the Hawk agent.
5). Latest installed/upgraded software will appear in Administrator.
6). Once registered in Tibco admin , you can restore the backup _installInfo folder. ( The backup taken in step 1 containing all other XML files ).
Issue/Introduction
Installed software list is not showing in TIBCO Administrator.
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