A CredentialEntityAdapter Exception is thrown when trying to upload a new certificate to the BusinessConnect Gateway Service from Tibco Administrator.
Article ID: KB0085454
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect | - |
| Not Applicable | - |
Description
Description:
When attempting to upload a certificate for the FTPS GS service using Administrator>BusinessConnect > Gateway > Gateway Services > FTPS Service 3022 > Credentials (Tab) > Credential Name > Current Credential, Change > Browse > Select new file > OK , nothing happens in Administrator. The cert is not uploaded and the page sits idle.
Symptoms:
The credential upload page sits idle and the following exception appears in the Administrator.log file: "com.tibco.ax.gui.bcwebadmin.consoles.gs.credentials.CredentialEntityAdapter cannot be cast to com.tibco.ax.gui.bcwebadmin.consoles.profiles.credentails.CredentialEntityAdapter".
Cause:
The exception is thrown when an unsupported browser or unsupported OS combination is used to access the Administrator.
Resolution
Issue/Introduction
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