Windows:

1). Open a command prompt and CD into the bin folder of the Spotfire Server installation. Default is "C:\tibco\tss\x.x.x\tomcat\spotfire-bin" .

2). Run the command

config.bat list-users -f

 and enter the Tool Password when prompted.This will start an LDAP synchronization before listing the first 100 users from the Spotfire database.

Linux:

1). CD to the bin folder of the Spotfire server installation. The default is "/user/local/bin/tibco/tss/x.x.x/tomcat/spotfire-bin"

2). Run the command

config.sh list-users -f

and enter the Tool Password when prompted. This will start an LDAP synchronization before listing the first 100 users from the Spotfire database.

Note: The time it takes for Spotfire to finish the synchronization depends on the number of users and groups to be synced. 

• list-users command, TIBCO Spotfire Server - Installation and Administration manual  
  • https://docs.tibco.com/pub/spotfire_server/12.0.3/doc/html/TIB_sfire_server_tsas_admin_help/server/topics/list-users.html