The plist -M command returns an error in TIBCO iProcess Engine (Oracle) 11.4.x . "Failed to count messages for queue..."

The plist -M command returns an error in TIBCO iProcess Engine (Oracle) 11.4.x . "Failed to count messages for queue..."

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Article ID: KB0093175

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Updated On:

Products Versions
TIBCO iProcess Engine (Oracle) -
Not Applicable -

Description

Description:
The plist -M command returns a -2 error in TIBCO iProcess Engine (Oracle) 11.4.x
Symptoms:
Running plist -M will return -2 errors as shown below:

plist -M BGMBSET
Timestamp       2014-12-11_18:11:28
Failed to count messages for queue 'BGMBOX1': -2
Failed to count messages for queue 'BGMBOX2': -2
Cause:
The TIBCO iProcess Engine foreground database user does not have the necessary permissions to perform the select operation on MBOX tables. 

Resolution

This will be resolved in the next major release of the TIBCO iProcess Engine as JIRA IPE-3544. For 11.4.x versions of the TIBCO iProcess Engine (Oracle) you can use the swadm count_messages command to get counts from each of the queues individually or all queues. For example: swadm count_messages ALL

Issue/Introduction

The plist -M command returns an error in TIBCO iProcess Engine (Oracle) 11.4.x . "Failed to count messages for queue..."