TIBCO Nimbus - Error "APN Service provider initialization failed: Class not registered" in ssyncresults.log

TIBCO Nimbus - Error "APN Service provider initialization failed: Class not registered" in ssyncresults.log

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Article ID: KB0093645

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Updated On:

Products Versions
TIBCO Nimbus -
Not Applicable -

Description

Description:
An error is shown of "APN Service provider initialization failed: Class not registered" in ssyncresults.log
Symptoms:
APN Service provider initialization failed: Class not registered" in ssyncresults.log
Cause:

The 'APN Service' is the what the application uses for sending Apple Push Notifications for the Nimbus Player iPhone app.  It's a minor service which makes the necessary calls to trigger a push notification to appropriate users.  The reason for this error is that the service is not running, If you do not use the TIBCO Nimbus Storyboard Iphone app then this error can be ignored. Otherwise the service will need to be started on the Nimbus server

Issue/Introduction

TIBCO Nimbus - Error "APN Service provider initialization failed: Class not registered" in ssyncresults.log

Resolution

The service needs to be started if the TIBCO Nimbus Storyboard Iphone App is used - otherwise the error can be ignored