Service Performance Manager BusinessWorks Probe is not receiving updatesvia Hawk agent.
Article ID: KB0093347
Updated On:
| Products | Versions |
|---|---|
| TIBCO Service Performance Manager | - |
| Not Applicable | - |
Description
Description:
After setting up Tibco Administrator and SPM, SPM BW Probe (SPMBW) is not able to get updates via Hawk agent. SPM dashboard can not receive assets and engine updates.
After setting up Tibco Administrator and SPM, SPM BW Probe (SPMBW) is not able to get updates via Hawk agent. SPM dashboard can not receive assets and engine updates.
Issue/Introduction
Service Performance Manager BusinessWorks Probe is not receiving updatesvia Hawk agent.
Resolution
SPM BW Probe is getting information as follows:
Application hawk microagent -> Hawk Agent --(via RV)-> SMBW
Check the following.
1). You have added the following to your application tra file under <tibco home>\tra\domain\<domain>\application\<application name>
#SPM
tibco.env.SPM_HOME=D\:/spm2.2/spm/2.2
tibco.env.EMS_HOME=D\:/ems8/ems/8.0
tibco.env.SMBW_HOME=D\:/spm2.2/spm/2.2/smbw-agent
tibco.env.CUSTOM_EXT_APPEND_CP=D\:/ems8/ems/8.0/lib%PSP%D\:/spm2.2/spm/2.2/smbw-agent/lib
java.property.aspectPath=D\:/spm2.2/spm/2.2/smbw-agent/lib
tibco.env.STD_EXT_CP=D\:/spm2.2/spm/2.2/smbw-agent/lib;D\:/spm2.2/spm/2.2/smbw-agent/lib/bwaa;D\:/spm2.2/spm/2.2/smbw-agent/lib/ext;D\:/spm2.2/spm/2.2/smbw-agent/lib/spm;D\:/ems8/ems/8.0/lib
ServiceAgent.builtinResource.serviceagent.Class=com.tibco.plugin.brp.BRPServiceAgent
ServiceAgent.probe.serviceagent.Class=com.tibco.rta.probe.bw.core.SPMServiceAgent
ServiceAgent.poa.serviceagent.Class=com.tibco.bw5.poa.core.runtime.DefaultBw5AspectServiceAgentImpl
spm.probe.config.dir=D\:/spm2.2/spm/2.2/smbw-agent/config
2). Make sure that Hawk.Enabled=true is set under the application tra file.
3). The correct Domain name is defined for spm.bw.probe.hawk.domain at <spm home>\smbw-agent\config\bw-admin-probe.properties.
4). Make sure your Administrator and Hawk Agent are using RV and not EMS for communication.
*Note: As BW Probe is using RV if Admin and Hawk Agent are setup to use the EMS transport. BW Probe cannot communicate with the Hawk Agent and will receive no updates.
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