How to troubleshoot if TIBCO BusinessWorks ProcessMonitor Server's Search rtuens no results.

How to troubleshoot if TIBCO BusinessWorks ProcessMonitor Server's Search rtuens no results.

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Article ID: KB0093337

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Updated On:

Products Versions
TIBCO BusinessWorks ProcessMonitor -
Not Applicable -

Description

Resolution:
1). Stop the data provider.

2). Set the log level to TRACE.

3). Start the search.

4). Make a screenshot once the search is completed.

5). Set the log level to INFO.

6). Start the data provider.

7). Attach theĀ  <TOMCAT_WEBAPPS>\bwpm\WEB-INF\logs\server.log

8). Confirm time zone of the database server.

Issue/Introduction

How to troubleshoot if TIBCO BusinessWorks ProcessMonitor Server's Search rtuens no results.

Additional Information

NA