TIBCO ActiveMatrix Policy Manager 3.1.x compatibility with TRA 5.8 HF6+
Article ID: KB0083621
Updated On:
| Products | Versions |
|---|---|
| TIBCO ActiveMatrix Policy Manager | - |
| Not Applicable | - |
Description
Policy Manager console is not loaded with TRA 5.8 HF6 or higher. The following error is thrown in the Administrator log.
2015 Apr 06 11:27:31:975 GMT -0400 Error [Administrator] AESDKJ-0000 [http-bio-8080-exec-15] org.apache.jasper.JasperException: org.apache.jasper.JasperException: An exception occurred processing JSP page /jsp/com/tibco/management/policy/adminconsole/GIContainerUI.jsp at line 70
...
Caused by: org.apache.commons.logging.LogConfigurationException: The chosen LogFactory implementation does not extend LogFactory. Please check your configuration. (Caused by java.lang.ClassCastException: org.apache.commons.logging.impl.SLF4JLogFactory cannot be cast to org.apache.commons.logging.LogFactory)
at org.apache.commons.logging.LogFactory$2.run(LogFactory.java:574)
at java.security.AccessController.doPrivileged(Native Method)
2015 Apr 06 11:27:31:975 GMT -0400 Error [Administrator] AESDKJ-0000 [http-bio-8080-exec-15] org.apache.jasper.JasperException: org.apache.jasper.JasperException: An exception occurred processing JSP page /jsp/com/tibco/management/policy/adminconsole/GIContainerUI.jsp at line 70
...
Caused by: org.apache.commons.logging.LogConfigurationException: The chosen LogFactory implementation does not extend LogFactory. Please check your configuration. (Caused by java.lang.ClassCastException: org.apache.commons.logging.impl.SLF4JLogFactory cannot be cast to org.apache.commons.logging.LogFactory)
at org.apache.commons.logging.LogFactory$2.run(LogFactory.java:574)
at java.security.AccessController.doPrivileged(Native Method)
Issue/Introduction
TIBCO ActiveMatrix Policy Manager 3.1.x compatibility with TRA 5.8 HF6+
Environment
Product: TIBCO ActiveMatrix Policy Manager
Version: 3.1.x
OS: All Supported Operating Systems
--------------------
Product: TIBCO ActiveMatrix Policy Agent
Version: 3.1.x
OS: All Supported Operating Systems
--------------------
Resolution
To resolve the issue, the Policy Manager console WAR file needs to be updated and uploaded again after installing TRA 5.8 HF6 or higher. This is applicable only to WAR files uploaded to TIBCO Administrator.
Use the script that is attached to this article (Filename: repairPolicyManagerConsole.xml ) to update the WAR file. The instructions are given below:
An updated WAR file will be created along with a backup of the original file. Upload the new WAR file to TIBCO Administrator after removing the existing Policy Manager plug-in. See TIBCO ActiveMatrix Policy Manager Installation Guide > Installation & Configuration > Deploy the Console in TIBCO Administrator.
Use the script that is attached to this article (Filename: repairPolicyManagerConsole.xml ) to update the WAR file. The instructions are given below:
- Install Apache Ant version 1.8.2 or later.
- Copy the attached script to the directory where Policy Manager console WAR file resides. By default, it is <TIBCO_HOME>/policymanager/<version>/administrator-plugins .
- In the directory <TIBCO_HOME>/policymanager/<version>/administrator-plugins, execute the following command:
ant -f repairPolicyManagerConsole.xml
An updated WAR file will be created along with a backup of the original file. Upload the new WAR file to TIBCO Administrator after removing the existing Policy Manager plug-in. See TIBCO ActiveMatrix Policy Manager Installation Guide > Installation & Configuration > Deploy the Console in TIBCO Administrator.
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