BusinessConnect Interior instance either shuts down immediately after startup or inbound FTP transfers do not occur after BusinessConnect startup.

BusinessConnect Interior instance either shuts down immediately after startup or inbound FTP transfers do not occur after BusinessConnect startup.

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Article ID: KB0093115

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Updated On:

Products Versions
TIBCO BusinessConnect -
Not Applicable -

Description

Description:
The BusinessConnect engine throws an error upon startup, and then FTP inbound transfers do not occur.
Symptoms:

The following error occurs in the interior logs.


DBLock resources.: Error creating db handle.  

2015 Apr 28 07:49:54:659 GMT -0500 BW.BusinessConnect-BusinessConnect-drcapl0056745 Error [bw.logger] BW-EXT-LOG-100000  Error during registering access to DBLock resources.: Error creating db handle. 

at com.tibco.ax.fw.runtime.impl.RuntimeBootstrap.initDBLock(RuntimeBootstrap.java:974)

at com.tibco.ax.fw.runtime.impl.RuntimeBootstrap.sInit(RuntimeBootstrap.java:439)

.

        .

        .

at com.tibco.pe.util.ReminderQueue.run(Unknown Source)

Subexception stack trace follows:

com.tibco.ax.fw.util.BCRuntimeException: Error creating db handle. 


Cause:
BusinessConnect is not able to write to the flock directory in the shared directory location configured in BusinessConnect.

Issue/Introduction

BusinessConnect Interior instance either shuts down immediately after startup or inbound FTP transfers do not occur after BusinessConnect startup.

Resolution

Check the shared directory and make sure the account that BC is using has read/write permissions on that directory. Try clearing out the shared directory in BC and restarting the engine. If that does not work, try adding the following property to the deployed TRA file:


java.property.bc.useFLock=false


NOTE: Starting with BusinessConnect 6.2.1, this property is now a part of the Administrator>BusinessConnect>System Settings> Activated Protocol Plug-ins and Properties>BC screen.  See the BC 6.2.1 Release Notes for details.

Additional Information

BusinessConnect Interior Server Administration Manual.