Installation Error -"Unable to create the symlink" -BC EDI 6.6.
Article ID: KB0092449
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect EDI Protocol Powered by Instream | - |
| Not Applicable | - |
Description
When installing EDI 6.6 on Redhat linux 6.5, the Installer fails with the following exception, "Unable to create the symlink".
Symptoms:
EDI 6.6 Installer fails with the following exception " Unable to create the symlink" thrown in the command prompt
Cause:
This issue is probably caused by a missing lsb_release executable under the usr/bin directory. The executable should be installed if you have the redhat-lsb package installed in the operating system. The lsb_release executable prints certain LSB (Linux Standard Base) and Distribution information. The following is an example
*******
[root@localhost bin]# ./lsb_release
LSB Version: :core-3.1-amd64:core-3.1-ia32:core-3.1-noarch:graphics-3.1-amd64:graphics-3.1-ia32:graphics-3.1-noarch
*******
From the Tibco side you can confirm this issue by verifying the installer logs under the .Tibco_home folder. The following is a sample log of the exception found in the installer log.
*******
"BuildException encountered while running ANT target: create_symLink::Execute failed: java.io.IOException: Cannot run program "lsb_release" (in directory "/local/app/tibco/bc/6.2/protocols/tibedi/setup"): java.io.IOException: error=2, No such file or directory, class com.tibco.installer.util.TIBCOAntTaskRunner"
*******
Issue/Introduction
Resolution
Feedback
