Application log file tracing in TIBCO Administrator GUI shows nothing.

Application log file tracing in TIBCO Administrator GUI shows nothing.

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Article ID: KB0092702

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Updated On:

Products Versions
TIBCO Runtime Agent (TRA) -
Not Applicable -

Description

Description:
Log application log information shows up when tracing service instance log file in TIBCO Administrator GUI.
Symptoms:
"TsmReportStatus readLine error: encoding" in tsm.log
<-----------
2015 Jun 02 09:58:01:350 GMT -5 tsm Error [] [TRA-002083] TsmReportStatus readLine error: encoding:
           java.io.UnsupportedEncodingException:              at java.lang.StringCoding.decode(Unknown Source)  at java.lang.String.<init>(Unknown Source)  at com.tibco.tra.tsm.TsmReportStatus.readLine(TsmReportStatus.java:1159)  at com.tibco.tra.tsm.TsmReportStatus.processMsg(TsmReportStatus.java:383)  at com.tibco.tra.tsm.TsmReportStatus.reportStatus(TsmReportStatus.java:263)  at com.tibco.tra.tsm.TSM.executeForResults(TSM.java:4147)  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)  at java.lang.reflect.Method.invoke(Unknown Source)  at COM.TIBCO.hawk.agent.maloader.MAWrapper$MAWrapperInvoker.run(MAWrapper.java:182)
------>
Cause:
Property log.file.encoding might be wrong in the application's configuration file or the application's .tra file.

Issue/Introduction

Application log file tracing in TIBCO Administrator GUI shows nothing.

Resolution

Fix log.file.encoding in the application's configuration file if the application was deployed via AppMange and in the application's .tra file.