Resolution: Copying store files with a running EMS Server can lead to an inconsistent state. This is not something that is supported. If you back up the EMS store file live while the EMS server was writing data to the store file, some of the records may be corrupted since it is possible the record is partial copied/written. Depending upon the corrupted record type, the impact could be serious. For example, if the impacted record is a connection record all the objects related to this connection could be impacted.
If you have to copy the store files live, then do:
- Copy the .db files when the EMS server is not busy. - Keep several copies. - Consider EMSA. EMSA Disaster Recovery option backs up and recovers between a production and backup site automatically.