The TIBCO iProcess Engine sw_error.log file may show errors similar to:ORA-03124: two-task internal error.
Article ID: KB0093509
Updated On:
| Products | Versions |
|---|---|
| TIBCO iProcess Engine (Oracle) | - |
| Not Applicable | - |
Description
Description:
The sw_error log file may contain entries similar to the following: 1945-Database error: fil_active_logins_read() Unable to execute statement(fetch) (Statement ID - 311) (ORA-03124: two-task internal error).
Symptoms:
The sw_error log file may contain entries similar to the following:
1945-Database error: fil_active_logins_read() Unable to execute statement(fetch) (Statement ID - 311) (ORA-03124: two-task internal error).
Cause:
This is an internal Oracle error and as such, DBAs should open a ticket with Oracle to fully investigate the cause of this error in each environment. A common solution to this issue involves modifying a hidden Oracle attribute, _ENABLE_ROW_SHIPPING, to false. Before undertaking this change, it is recommended to contact Oracle support to ensure this is the appropriate solution for this environment.
Resolution
Updating the _ENABLE_ROW_SHIPPING Oracle parameter to false may resolve the error however, contact Oracle support for a full analysis.
Issue/Introduction
The TIBCO iProcess Engine sw_error.log file may show errors similar to:ORA-03124: two-task internal error.
Additional Information
Link to TIBCOmmunity article discussing this issue: https://tibbr.tibcommunity.com/tibbr/#!/messages/31795
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