After installing BC 6.1.0 Hotfix 8, EDI files cannot be viewed from the Administrator Log Viewer.
Article ID: KB0092922
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessConnect | - |
| Not Applicable | - |
Description
Description:
After installing BC 6.1.0 hotfix 8, users are not able to download or open a file by clicking on the "Save Message" button under Administrator-> Business Connect -> log viewer .
Symptoms:
When we try to download the inbound or outbound messages from under Administrator/Business Connect/Log Viewer -> "Message from tp" , a 0Kb file gets downloaded that does nott contain any data.
Cause:
BC 6.1 HF8 has caused a minor corruption where BC fails retrieve complete data files from MSSQL SERVER.
After installing BC 6.1.0 hotfix 8, users are not able to download or open a file by clicking on the "Save Message" button under Administrator-> Business Connect -> log viewer .
Symptoms:
When we try to download the inbound or outbound messages from under Administrator/Business Connect/Log Viewer -> "Message from tp" , a 0Kb file gets downloaded that does nott contain any data.
Cause:
BC 6.1 HF8 has caused a minor corruption where BC fails retrieve complete data files from MSSQL SERVER.
Issue/Introduction
After installing BC 6.1.0 Hotfix 8, EDI files cannot be viewed from the Administrator Log Viewer.
Resolution
This is a known issue, and BC-8638 has been filed to address Contact TIBCO Support for a remediation strategy if the issue occurs.
Feedback
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