Many "MOVING MAC" messages being reported in nvOS.log on EMSA appliance.

Many "MOVING MAC" messages being reported in nvOS.log on EMSA appliance.

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Article ID: KB0093602

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Updated On:

Products Versions
TIBCO Enterprise Message Service Appliance -
Not Applicable -

Description

Description:

In the nvOS.log on an EMSA appliance, there are many "MOVING MAC" messages:


Sep12.21:53:40.nvOSd_bcast.c:523: nvOS_l2_entry_check_and_add: MOVING MAC = 0x0:23:e9:36:a2:44, IP = 172.16.1.124 from port 41 => 30
Sep12.21:53:40.nvOSd_bcast.c:523: nvOS_l2_entry_check_and_add: MOVING MAC = 0x0:1:d7:c2:bd:c4, IP = 172.16.1.104 from port 30 => 41


Symptoms:
The MOVING MAC issue will cause interruptions in the connectivity roughly every 30 seconds. Sometimes these “pauses” will be long enough to drop a connection. On occasion it just appears as intermittent delays in packet arrival.
Cause:
N/A

Issue/Introduction

Many "MOVING MAC" messages being reported in nvOS.log on EMSA appliance.

Resolution

The “MOVING MAC” indicates the uplink trunk is misconfigured. The network side switch has the far-end ports of the 41/42 uplink cables, both active at the same time which is incorrect.  Either they are not “trunked together” or they are configured in an Active-Active mode, instead of the desire Active-Passive (fast) mode. A short term workaround to this problem is to disconnect one of the cables from the appliance. This will avoid the potential performance problems related to the uplink trunk being misconfigured.