How to recreate the Administrator or hawkagent NT services in a Windows environment.

How to recreate the Administrator or hawkagent NT services in a Windows environment.

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Article ID: KB0094132

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Updated On:

Products Versions
TIBCO Administrator -
Not Applicable -

Description

Description:
During an upgrade or a new install, some cases services are not created correctly in the Windows environment although the upgrade and installation were done correctly.


Symptoms:
Missing the services for admin server or hawkagent or services do not work.

Cause:
One of the cause :
  1. Sometimes Service.msc screen is open and cause lock issues which disallows installation of NT service .
  2. User Permission issue , do not have access to register NT service.

Issue/Introduction

How to recreate the Administrator or hawkagent NT services in a Windows environment.

Resolution

Recreate the services. Make sure that the admin server and hawkagent can be started and working properly using command line.

Make sure services.msc screen is not open.

Run the DOS prompt as Administrator and run the following commands to create the Windows service manually.

cd %TIBCO_HOME%\administrator\domain\domainname\bin

  tibcoadmin_domainname.exe --update

  cd %TIBCO_HOME%\tra\domain\domainname

  hawkagent_domainname.exe --update

Additional Information