How to remove offline agents from Hawk Web Console.
Article ID: KB0075222
Updated On:
| Products | Versions |
|---|---|
| TIBCO Hawk | 5.x, 6.0 |
| Not Applicable | - |
Description
Description:
Once an agent is discovered by the Hawk Web Console, even if it is no longer in the domain, it will still be shown as offline in the Hawk Web Console. An easy way to remove it is just to reset the DB.
Issue/Introduction
How to remove offline agents from Hawk Web Console.
Resolution
For the default H2 DB:
1). Stop H2 DB and Web Console.
2). Backup and remove hawk.h2.db file from <USER_HOME>.
3). Restart the H2 DB and Web Console.
For external DB:
Access to the DB with the proper credentials from DB client, delete the offline agent from table "AGENT"
For Non Persistent Mode:
Remove the corresponding entries in <HAWK_HOME>/webconsole/tomcat/AppData/hawk_agents.xml
---updated-on-May-29-2020---
Webconsole has been deprecated since v6.1. In v6.1 and above, we recommend HawkConsole instead of webconsole. This article is not applicable to HawkConsole.
For external DB:
Access to the DB with the proper credentials from DB client, delete the offline agent from table "AGENT"
For Non Persistent Mode:
Remove the corresponding entries in <HAWK_HOME>/webconsole/tomcat/AppData/hawk_agents.xml
---updated-on-May-29-2020---
Webconsole has been deprecated since v6.1. In v6.1 and above, we recommend HawkConsole instead of webconsole. This article is not applicable to HawkConsole.
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