Emails not received, "Permission denied: connect" reported in logs after email configured on MDM.

Emails not received, "Permission denied: connect" reported in logs after email configured on MDM.

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Article ID: KB0094137

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Updated On:

Products Versions
TIBCO MDM -
Not Applicable -

Description

Description:

On Windows we observe that after email configuration on MDM, we still not receive email and the following is reported in the logs.


ERROR com.tibco.mdm.integration.handlers.SMTPMessageSender - Messaging exception: javax.mail.MessagingException: Could not connect to SMTP host: smtp.tibco.com, port: 25;
 nested exception is: java.net.SocketException: Permission denied: connect

Issue/Introduction

Emails not received, "Permission denied: connect" reported in logs after email configured on MDM.

Resolution

Disable following options.


Go to McAffee -->Manage Features-->VirusScan enterprise -->


and disable Access protection, On Delivery Email Scanner and On Access Scanner.