EMS server plugins are missing the "general" tab under "All Service Instances" in the EMS instance.

EMS server plugins are missing the "general" tab under "All Service Instances" in the EMS instance.

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Article ID: KB0093883

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Updated On:

Products Versions
TIBCO Administrator -
Not Applicable -

Description

Resolution:
Description
========
EMS server plugins are  missing the "general" tab under "All Service Instances" in the EMS instance. The other "methods" and "security" tabs are also showing blank, even after running the traUpgradeManager with -EMS option.

Resolution
========

When running the traUpgradeManager command to update the EMS client libraries in <tibco_home>, it will update all the tra files present in <tibco_home>. When you create the domain the first time on a Windows machine, it creates the Windows_service for the Administrator_domain and Hawkagent_domain so you can start the Administrator and Hawkagent using Windows service. But when you update the tra files with EMS libraries by running the traUpgradeManager command, it will only update the tra files but not the Windows service. In this case you manually have to update the Windows services for Administrator_domain and Hawkagent by using the following command.

\tibco_home\tra\domain\<domain_name>\>hawkagent_<doamin_name>.exe –update

\tibco_home\administrator\domain\<domain_name>\bin>tibcoadmin_<doamin_name>.exe --update

This will update the Windows services with the latest changes done in the tra file. After doing this, restart the Administrator and Hawkagent. Note: before running these commands, stop the Administrator and Hawkagent. 

Issue/Introduction

EMS server plugins are missing the "general" tab under "All Service Instances" in the EMS instance.

Additional Information

None