Copying visualizations exported from TIBCO Spotfire web clients and pasting them into Microsoft products (Word, Outlook, etc.) results in blank content.

Copying visualizations exported from TIBCO Spotfire web clients and pasting them into Microsoft products (Word, Outlook, etc.) results in blank content.

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Article ID: KB0079244

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Updated On:

Products Versions
Spotfire Web Player All Versions

Description

This issue is seen when copying exported visualizations and pasting them into Microsoft products (Word, Outlook, etc.) may result in blank content. 
  1. Right click on a visualization in the TIBCO Spotfire web client > Export visualization image. 
  2. Right click on the exported image > Copy image.
  3. Open Microsoft Office Product, e.g., Outlook, Word.
  4. Ctrl+V or Right Click > Paste .
This may result in blank content, instead of the copied visualization as expected.

Issue/Introduction

Copying visualizations exported from TIBCO Spotfire web clients and pasting them into Microsoft products (Word, Outlook, etc.) results in blank content.

Resolution

To resolve the issue, instead of pasting the image directly, use "Paste special" (Ctrl+Alt+V) and select "Device Independent Bitmap."

Additional Information

External: Paste Special
External: Device-Independent Bitmaps
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