Unable to login into ActiveMatrix BPM Application Management.
Article ID: KB0092995
Updated On:
| Products | Versions |
|---|---|
| TIBCO BPM Enterprise (formerly TIBCO ActiveMatrix BPM) | - |
| Not Applicable | - |
Description
Description:
Unable to login into Application Management User Interface. After entering valid BPM user credentials, the login page is reloaded.
Symptoms:
1) The same user is able to successfully log into Openspace/Workspace.
2) The following warning is observed in the BPMNode logs:
20 Jan 2016 11:59:12,703 [httpConnector_33 - /apps/login/undefined.cache.js] [WARN ] org.mortbay.log.Logger - /apps/login/undefined.cache.js
java.io.IOException: Closed
3). The browser logs indicates a HTTP 404 error.
Cause:
An unsupported browser is being used to access Application Management.
Unable to login into Application Management User Interface. After entering valid BPM user credentials, the login page is reloaded.
Symptoms:
1) The same user is able to successfully log into Openspace/Workspace.
2) The following warning is observed in the BPMNode logs:
20 Jan 2016 11:59:12,703 [httpConnector_33 - /apps/login/undefined.cache.js] [WARN ] org.mortbay.log.Logger - /apps/login/undefined.cache.js
java.io.IOException: Closed
3). The browser logs indicates a HTTP 404 error.
Cause:
An unsupported browser is being used to access Application Management.
Issue/Introduction
Unable to login into ActiveMatrix BPM Application Management.
Resolution
Use a supported browser to access the Application Management Interface. The list of supported browsers is available under the TIBCO ActiveMatrix BPM Installation and Configuration Guide > System Requirements > Third-Party Software Requirements > Web Browsers > Application Management.
Additional Information
TIBCO ActiveMatrix BPM v4.0 Installation documentation - https://docs.tibco.com/pub/amx-bpm/4.0.0/doc/html/bpmhelp/InstTS/GUID-75A9CE7B-8AA1-41FC-BA0A-CE78922AFFB7.html
Feedback
Yes
No
Powered by
