Description: When a SAML assertion contains conditions limiting the validity period of the request, the authentication fails due to the unexpected expiry of the the assertion when the clocks on the client system and BPM runtime are not in sync.
Symptoms: The SAML authentication fails irrespective of the correct credentials.
Cause: The clocks between the client system and BPM runtime are not in sync.
Issue/Introduction
SAML authentication fails when the clocks on the client system and the BPM runtime are not in sync.
Resolution
The timestamp parameter in the SAML request can be adjusted based on the clock delta between the client system and BPM runtime, which would lower the occurrence of the authentication failure due to time constraint condition.