Description:
Support Policy for TIBCO EMS Client for z/OS (MVS) 6.x and prior releases

Support Policy for TIBCO EMS Client for z/OS (MVS) 6.x and prior releases

[February 15, 2016]

TIBCO is officially ending support for release 6.x and prior releases of TIBCO EMS Client for z/OS (MVS).  This action will take effect on March 31, 2017.

Although the release 6.x and prior releases of this product are already obsolete per our standard support policy, the purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product.
Check the TIBCO Product Download Site ( http://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but enhancements, and service pack releases will not be provided.

Service Requests on TIBCO EMS Client for z/OS (MVS) 6.x and prior releases will no longer be accepted after on March 31, 2017. Service Requests under investigation for the releases being retired will be closed as of the retirement date, on March 31, 2017. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support ftp server to all customers beyond the retirement date.

For inquiries regarding purchasing Extended Support for release 6.x of TIBCO EMS Client for z/OS (MVS), please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).

Please contact TIBCO Support for any clarifications regarding this support policy.